GoldenDragon is dedicated to providing a secure and enjoyable gaming environment for all players.
Online gaming should remain an entertaining activity without negatively impacting other aspects of your life.
GoldenDragon ensures this by:
Offering players transparent information about their gameplay and spending to help them make informed decisions.
Providing responsible gaming tools, such as breaks and self-exclusions, available for customers to activate at any time.
Sharing information on external support services to prevent gaming harm and address problem gaming.
Having a Customer Service Team available 24/7 to assist with responsible gaming inquiries.
Ensuring that individuals under the age of 18 cannot create GoldenDragon accounts.
1. Tips for Managing Your Gaming Habits
Ensure your gaming is balanced with other hobbies and activities.
Only make purchases that fit within your financial means.
Take regular breaks or stop gaming when needed.
2. House Advantage/House Edge
Games typically have a house edge, which ensures that a percentage of the total amount played is returned to the house (in this case, GoldenDragon).
3. Independent Outcomes
Each game or spin is independent. Previous gameplay, whether in terms of duration or spending, does not influence the outcome.
4. Free Play
No purchase is required to enter sweepstakes.
5. Age Requirement
Participants must be at least 18 years old to engage in gaming activities.
6. Responsible Gaming Tools
GoldenDragon provides several tools to help you manage your gaming activities effectively.
7. Account Closure
GoldenDragon offers the option to close your account for any reason. If you no longer find gaming enjoyable or have other personal reasons, you can apply to permanently close your account.
Reactivation
To reactivate your account, please open a ticket to customer service.
Note: GoldenDragon reserves the right to close any customer account at its discretion
8. Support Organizations
If your gaming has impacted your mental health, finances, or relationships, we encourage you to reach out to the following support organizations:
Gaming Addicts Anonymous (GAA): A fellowship for individuals recovering from the effects of excessive gaming.
Financial Counseling Association of America (FCAA): An association offering financial counseling services and debt management plans.
National Foundation for Credit Counseling (NFCC): A non-profit agency that provides financial counseling to help people overcome debt.